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OUTSIDE IR35 - Service Desk Analyst - Windows, SCCM

  • Location:


  • Sector:


  • Job type:


  • Job functions:

    IT Support

  • Salary:

    £170 - £180 per day + neg.

  • Contact:

    Sacha Musgrove

  • Contact email:

  • Job ref:


  • Published:

    23 days ago

  • Duration:

    3 months +

  • Expiry date:


  • Startdate:


OUTSIDE IR35 - Service Desk Analyst - Windows 10, SCCM

A leading client are looking for a Service Desk Analyst with good Windows 10/SCCM experience.

  • Sound IT knowledge to resolve 1st and 2nd line technical queries that come into the service desk
  • Significant experience in an IT Support role providing customer focused service desk support and
  • resolving incidents in a timely and satisfactory manner
  • Significant experience in applying a structured trouble shooting approach to investigating and resolving incidents
  • Experience in problem solving issues effectively and identifying ways to mitigate future repeated incidents
  • Experience in prioritising own workload and working under pressure and to deadlines
  • Extensive experience in using Microsoft System Centre Console Manager (SCCM) or other systems management solutions
  • Demonstrable experience in liaising with and between technical and non-technical staff and 3rd party service providers
  • Demonstrable knowledge of Microsoft products, RDP (remote desktop), VCloud, server platforms and Microsoft 0365 Administration and support, Windows 10

If you have the necessary skills, please apply now.