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OUTSIDE IR35 - EUC Support Lead - 2nd Line / Team Management

  • Location:

    Oxfordshire

  • Sector:

    EUC

  • Job type:

    Contract

  • Job functions:

    IT Manager

  • Salary:

    £300 - £325 per day + neg.

  • Contact:

    Sacha Musgrove

  • Contact email:

    sacha.musgrove@lafosse.com

  • Job ref:

    63812_1629800978

  • Published:

    25 days ago

  • Duration:

    6 months+

  • Expiry date:

    2021-10-05

  • Startdate:

    ASAP

OUTSIDE IR35 - EUC Support Lead - 2nd Line / Team Management

A leading client of mine are on the lookout for an EUC Desktop Support Lead on a 6 month rolling contact. This will be 60/40 onsite/remote.

Key Skills

  • 3-5 years' experience as an IT support team leader with responsibility for end user computing / desktop support team.
  • Extensive hands-on experience supporting and managing EUC technologies and tools, including Desktops/Laptops/Mobiles, Windows, SCCM, Google Workspace, VOIP and MDM platforms.
  • Strong vendor management experience having held roles where EUC services are delivered in a hybrid insourced/outsourced delivery model.
  • Strong people management skills with a proven ability to build a high performing team.
  • Good understanding of EUC automation tools in the areas of equipment imaging/provisioning, starter/leaver processes and desktop management.
  • Strong interpersonal skills with an inherent ability to effectively communicate with and influence others.
  • High levels of energy, drive and resilience, with the flexibility to thrive in a fast-paced, dynamic environment.
  • Must be able to multitask and manage a large and varied workload and demonstrate high levels of self and team organisation.
  • Drive and determination to continuously improve customer satisfaction.
  • Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments

If you have the necessary skills, please apply now.