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Microsoft Dynamics CRM Business Analyst

Role: Dynamics CRM Business Analyst

Location: London (remote working available)

Rates: up to £500/day

Duration: 6 months

Start Date: ASAP

Our London based client is currently looking for Dynamics CRM Business Analyst to join them on an initial 6 month contract in London (remote working available until Summer/when restrictions are lifted) . The successful candidate will join a Dynamics CRM project, with the aim of helping make decisions about what and how to implement these capabilities and how they must be aligned to business and departmental objectives. You will gather business requirements and scenarios (via data analysis, surveys and workshops) and the role will require initiative and a flexible approach with business stakeholders as well as working closely with the other IT stakeholders within the programme. When gathering these requirements, the successful candidate will need an understanding of Microsoft Dynamics 365 in addition to experience in working in a complex and global organisation.

Essential Experience Required:

  • Experience of Microsoft Dynamics CRM
  • Requirements gathering and management through stakeholder workshop facilitation, questionnaires and interviews
  • Experience of working with teams across several locations through remote working
  • Agile methodologies
  • Backlog construction and management of features and stories, prioritisation with stakeholders both business and IT
  • Strong analytical and product management skills
  • Scenario writing for user stories to derive outcomes and benefits of each change
  • Evidence of ability to proactively communicate and collaborate with external and internal customers

Desirable Experience

  • Working with integration between Dynamics CRM and other solutions
  • Understanding of data management principles
  • Implementing change related to the way people collaborate and work

This is a great opportunity to join a global organisation so if this role is of interest then please respond with an up to date copy of your CV for more information.