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Microsoft Cloud Systems Administrator

Role: Microsoft Azure Systems Administrator

Salary: Up to £40,927

Contract: Rolling FTC - Currently til March 2024 (With the view to be extended another 5 years)

Location: Cambridge & Home Working

The role:

  • Provides 2nd /3rd line support on Microsoft 365 issues ensuring resolutions are achieved in a timely manner.
  • Develops and manages a relationship with Microsoft support teams in order to diagnose and resolve issues through the appropriate channels where necessary,
  • Monitors and investigates issues related to MS 365 and Azure resources and resolve problems in systems, processes and services as appropriate.
  • Determines problem fixes/remedies related to Microsoft technologies.
  • Implements agreed remedies and preventative measures in MS 365 and Azure.
  • Manages Microsoft technologies including MS 365 tenancy and Azure AD.
  • Configures and oversees MS online management tools for application, user and endpoint management.
  • Manages of Exchange Online environment.
  • Monitors storage and performance stats, providing appropriate reports on usage and taking appropriate corrective action when necessary.
  • Monitors Data backups and perform Disaster Recovery testing, in conjunction with IT Manager - Data & Governance
  • Monitors and manages Azure costs and ensures resources are kept in line with budget