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Major Incident Manager

  • Job reference: 28311
  • Location: London
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £50000 - £65000 per annum

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Position: Major Incident Manager

Location: London

Salary: highly competitive

I have been retained exclusively by a leading insurance group, who are actively seeking a Major Incident Manager to join them on a 6-month FTC.

Experience & Qualifications:

  • Specialist knowledge of Major Incident Management processes, escalation procedures & related disciplines that are essential to provide customer support across multiple businesses, in a large-scale and diverse environment.
  • ITIL V3 Foundation Certified (ITIL Expert or ITIL Service Operation Certification desirable)
  • Knowledge of Service Level Agreements and their application.
  • Broad knowledge of IT infrastructure and applications.
  • Sound stakeholder management skills. Able to effectively listen, communicate, challenge and influence support teams, peer groups and 3rd party suppliers.

To find out more please contact chris.byrne@lafosse.com on 0207 932 1672.

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