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Lead Technical Support Analyst

  • Job reference: 30173
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £35000 - £42000 per annum

Currently we are looking for a Lead Technical Support Analyst to join a charity in London which is undergoing a major IT transformation programme.

The Lead Technical Support Analyst will be an integral member of the Applications team, providing day-to-day management, support and maintenance of MS SQL and SharePoint.


Role: Lead Technical Support Analyst

Location: London

Salary: £35,000 - £42,000


Manage systems through multiple product lifecycle environments

Maintain and create documentation

Configure and test disaster recovery procedures

Provide technical support on internal software projects



  • SQL Server administration skills
  • SharePoint Server On-Prem and SharePoint Online admin skills
  • Windows Server skills (Active Directory, IIS, Remote Desktop Services etc)
  • Good understanding of ITIL


  • SQL Server development skills
  • SQL Server Reporting Services admin skills
  • Exposure to MS Azure
  • Experience with Office 365
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