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Lead Technical Support Analyst

  • Job reference: 30173
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £35000 - £42000 per annum

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Currently we are looking for a Lead Technical Support Analyst to join a charity in London which is undergoing a major IT transformation programme.

The Lead Technical Support Analyst will be an integral member of the Applications team, providing day-to-day management, support and maintenance of MS SQL and SharePoint.

Summary:

Role: Lead Technical Support Analyst

Location: London

Salary: £35,000 - £42,000

Responsibilities:

Manage systems through multiple product lifecycle environments

Maintain and create documentation

Configure and test disaster recovery procedures

Provide technical support on internal software projects

Experience

Required:

  • SQL Server administration skills
  • SharePoint Server On-Prem and SharePoint Online admin skills
  • Windows Server skills (Active Directory, IIS, Remote Desktop Services etc)
  • Good understanding of ITIL

Desired:

  • SQL Server development skills
  • SQL Server Reporting Services admin skills
  • Exposure to MS Azure
  • Experience with Office 365
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