Accessibility Links

ITSM Reporting Analyst

  • Job reference: SMOAN
  • Location: Hertfordshire
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £250 - £300 per day
This vacancy has now expired.

A FTSE 100 business providing sustainable technologies are currently looking for an SMO reporting analyst within the business information services department. This is a 6 month contract based in the Hertfordshire office. The role will be providing regular ITSM reporting and analytics for the service management team. Key skills and responsibilities below -

  • Design, collate and produce the Service Management reporting
  • Reporting for management teams to support KPI and SLA management
  • Analyse the data obtained from the report to provide commentary or rationale on the status and trends
  • Develop appropriate training materials and train the BIS teams on the usage of reports
  • Advanced skills with microsfot packages
  • Experience in working with data sources
  • Good understanding of ITIL

To apply for this role please follow the link.

Related jobs
Desktop Support Analyst
  • Contract
  • City of London
  • £200 - £250 per day
  • Reference 28007
  • Our client, a Financial Services insitution are looking for a 1st and 2nd Line Desktop Support analyst to join their support team in their London office. Initially on a 6 month contract this position will look to tern into a permanent position following the successful completion of the first 6 months...
Read more
IT Systems Manager
  • Permanent
  • Guildford
  • £40000 - £45000 per annum + Benefits
  • Reference 27923
  • Currently we are looking for an IT Systems Manager to join a leading law firm. The position will be based in their Guildford office. Reporting into the Head of IT, the IT Systems Manager will be responsible for maintaining a secure network infrastructure, ensuring the Help Desk meets its KPIs and making sure the server...
Read more
IT Support Analyst / Applications Support
  • Permanent
  • Hampshire
  • £20000 - £25000 per annum
  • Reference 27471
  • Currently we are looking for an IT Support Analyst to join a global financial services organisation. The position will be based in their Basingstoke office. The IT Support Analyst will support the bespoke sales applications and escalate to the 3rd party provider when required. Summary: Role: IT Support Analyst...
Read more