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ITIL Problem Manager

  • Job reference: OS10697
  • Location: Woking
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £425 - £450 per day + NEG depending on experience

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Problem Manager - ITIL

Construction based in central London is a looking for an experienced Problem Manager to join their IT team on a 3 month contract with a veiw to take on a permanent opportunity at the end. This is a requisite so please do not apply unless you are willing to take a carrer development opportunity.

Reporting to the IT Ops Manager, and will be the key point of contact between the business and IT. You will be responsible for implementing and stream lining processes.

Key responsibilities of the role include:

  • Maintaining the procedures to support Incident & Problem
  • Service Level Management
  • Building Strategy & Service into the organisation
  • Change and Configuration
  • Experience with Service Desk Tools
  • Management ensuing alignment with ITIL best practices
  • Overseeing communications and managing third parties and vendors

For more information please apply via the link or email omer.saadet@lafosse.com or apply via the link.

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