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ITIL Change Manager

  • Job reference: 25077
  • Location: Hammersmith
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £45000 - £55000 per annum

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Position - ITIL Change Manager

Location - Hammersmith

Salary - £55k plus benefits

I am working with a leading luxury retailer, who are actively seeking an ITIL Change Manager. The ITIL Change Manager will report into the Senior Service Manager and will propose, drive and embed a suitable Change Management framework, as well as keeping the process users and stakeholders informed and educated about your developments. The ITIL Change Manager will be accountable for the entire Change Management process, including scheduling and coordinating, ensuring that each change is carried out according to the agreed process.


  • 5 years' experience as a Change Manager or Service Manager in a dynamic business environment involving third parties. (Retail/E-commerce experience is desirable)
  • ITIL Certified and commercially focussed professional with extensive experience in Change Management, who is highly skilled in the use of ITIL best practice.
  • Ability to facilitate CABs/ECABs/ discussions with a wide stakeholder community
  • Ability to coach and inspire others to adopt improvements.
  • Managing service as an outsourced function.

This is a fantastic opportunity to join a truly innovative and reputable organisation; to find out more please contact on 0207 932 1672.

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