La Fosse is currently recruiting for an IT Training Lead to come in to a brand new role, joining one of the fastest growing tech organisations in the UK.
Our client is transforming existing services and introducing new technologies whilst building a completely new team. As their first ever Digital Workplace Training Lead you will be responsible, with others in the team, for the successful implementation, ongoing management and continual improvement of a Training Programme to support users in realising the benefits of their offerings.
Location: City of London (Flexible to WFH)
Remuneration: Contract - 6 Months - Inside - Up to £450 per day
Your role as an IT Training Lead
As an IT Training Lead you will partner closely with Enterprise Tech product leaders and engineers to develop and release successful offerings around user-facing products including Google Workplace, ServiceNow, Jira, Workday, Windows, Mac, MS Office, Chromebooks, Slack, AV equipment, mobile phones, and lesser known tech.
You will consult with technology stakeholders and user groups.
The IT Training Lead will be developing an in-depth view of the Enterprise Tech products to translate complex product information into simple, polished, and engaging content.
You will provide advice to engineering teams how to make the product more effective for end users.
As an IT Training Lead you will represent the technical writing function in planning and delivery groups.
Ideally to be successful as an IT Training Lead
You live and breathe technology comms, training and engagement.
Excellent interpersonal skills combined with practice establishing and maintaining credibility as a Digital Workplace training expert.
Writing engaging documentation for software and hardware, such as help instructions, web pages, user guides, release notes, and tutorials, according to accepted modern industry standards.
Defining or contributing to technical writing processes and style guides.
Stakeholder management.
Sound interesting? Please do apply directly for more detail.
