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IT Supprt Analyst

  • Job reference: 44345
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £35000 per annum

Currently we are looking for an IT Support Analystto join a growing AI, RPA & Cloud company in London.

The IT Support Analyst will be an integral member of the support team. You will provide a high level of customer support resolving performance isses, outages and analysing reports.

Summary:

Role: IT Support Analyst

Location: London

Salary: £30,000 - £35,000

Responsibilities:

Provide a high level of customer support to users.

Suggest and implement improvements to the service.

Familiararity with supporting the Microsoft technologies including Windows 7/10, Server 2012/2016 & Azure

Implement, install, configure, troubleshoot and evaluate all hardware, software and operating systems

Maintain documentation

Experience

Required:

  • Commercial experience supporting the Microsoft tech stack
  • Cloud experience (ideally Azure)
  • Excellent customer facing skills
  • Good understanding of ITIL

Desired:

  • Exposure to PowerShell scripting
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