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IT Support Engineer (2nd line)

  • Job reference: 31426
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £35000 per annum

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Currently we are looking for an IT Support Engineer (2nd Line) to join an education company which runs a network of schools colleges and nurseries. The position will see you working with schools in London.

The IT Support Engineer will be an integral member of the support team. You will provide support across software, hardware and networking.

Summary:

Role: IT Support Engineer (2nd Line)

Location: London

Salary: £30,000 - £35,000

Responsibilities:

Provide 2nd Line Infrastructure Support to various sites, offering expert advice and guidance to non-technical people.

Responsible for the administration of Microsoft Server, Active Directory, Group Policy and DNS

Follow IT support processes in line with best practices

Experience

Required:

  • Must have experience in visiting multiple sites, providing face to face support
  • Previous experience working in IT Support for an education company or an MSP
  • Windows Server
  • MS Active Directory
  • Group Policy
  • DNS
  • Ability to provide and explain solutions to non-technical people

Desired:

  • Windows 10
  • Azure (including Azure AD)
  • SCCM
  • Office 365
  • Capita SIMS
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