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IT Support Engineer (2nd / 3rd Line)

  • Job reference: 45980
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £40000 per annum

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Currently we are looking for an IT Support Engineer (2nd / 3rd Line) to join a regulator in Canary Wharf.

The IT Support Engineer (2nd / 3rd Line) will be an integral member of the infrastructure team. You will provide a high level of support across the Microsoft technologies and work on projects when required.

Summary:

Role: IT Support Engineer (2nd / 3rd Line)

Location: London (Canary Wharf)

Salary: £30,000 - £40,000

Responsibilities:

Provide a high level of support across the Microsoft technologies.

Suggest and implement improvements to the service.

Work on projects where required

Experience

Required:

  • Commercial experience supporting the Microsoft tech stack (Windows Server, Active Directory, Office 365)
  • Excellent customer facing skills
  • Good understanding of ITIL
  • Must have some exposure to 3rd Line

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