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IT Support Engineer (1st & 2nd Line)

  • Job reference: 51094
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £25000 - £32000 per annum

Currently we are looking for an IT Support Engineer to join a global property business. The position will see you working in the London (Mayfair) office.

The IT Support Engineer will be an integral member of the support team. You will provide face to face and remote support at 1st and 2nd line across software, hardware and networking.

Summary:

Role: IT Support Engineer (1st & 2nd Line)

Location: London (Mayfair)

Salary: £25,000 - £32,000

Responsibilities:

Provide 1st and 2nd Line Support to users, offering expert advice and guidance to non-technical people.

Support users face to face and remotely

Work closely with the Microsoft etchnologies (Active Directory, Group Policy and Office 365)

Set up meeting rooms

Follow IT support processes in line with best practices

Experience

Required:

  • Previous experience working in a 1st / 2nd Line IT Support role
  • MS Active Directory
  • Group Policy
  • Office 365
  • Previous experience in setting up meeting rooms
  • Ability to provide and explain solutions to non-technical people
  • Face to face support

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