Banner Default Image
Back to job search

IT Support Engineer

  • Location:

    City of London

  • Sector:

    Cloud, Infrastructure and Services

  • Job type:

    Contract

  • Job functions:

    IT Service Management

  • Salary:

    £150 - £200 per day + Inside IR35

  • Contact:

    Lewis Vyse

  • Contact email:

    lewis.vyse@lafosse.com

  • Job ref:

    47280_1652874870

  • Published:

    about 1 month ago

  • Expiry date:

    2022-06-29

  • Startdate:

    ASAP

Your role is newly created and will be joining a global consulting firm, you will have a clear path for you to progress your career in the same fashion as other teams' members have.

No technologies are off-limits, and your primary responsibility is to provide user support and resolve tickets within their modern environment, utilising ServiceNow.

Location: City of London (On-site role)

Remuneration: up to £200 per day (6 months)

Your role as IT Support Engineer

  • Providing high level of customer service through on-site technology support (PC, Mac, iOS and Android).
  • Ensure that all tickets are logged and resolved in a timely and effective manner (according to defined SLAs).
  • Determining and executing the appropriate technical response to customer issues. Evaluating problems and requests and selecting the most appropriate solution within corporate guidelines.
  • You'll gain exposure to Windows Server, AD, Office 365 and Microsoft Suite.

Ideally as IT Support Engineer

  • You will have held an identical support role for 2+ years.
  • Confident with 1st Line Support and eagerness to progress technical capabilities.
  • Broad experience with PC/Laptop hardware, software and mobile devices.
  • Experience with SCCM, Cloud Technologies and VOIP are highly desireable.

Sound interesting? Please do apply directly for more detail.