Your role is newly created and will be joining a global consulting firm, you will have a clear path for you to progress your career in the same fashion as other teams' members have.
No technologies are off-limits, and your primary responsibility is to provide user support and resolve tickets within their modern environment, utilising ServiceNow.
Location: City of London (5 days onsite initially)
Remuneration: up to £200 per day (6 months - likely extension/perm)
Your role as IT Support Engineer
Providing high level of customer service through on-site technology support (PC, Mac, iOS and Android).
Ensure that all tickets are logged and resolved in a timely and effective manner (according to defined SLAs).
Determining and executing the appropriate technical response to customer issues. Evaluating problems and requests and selecting the most appropriate solution within corporate guidelines.
You'll gain exposure to Windows Server, AD, Office 365 and Microsoft Suite.
Ideally as IT Support Engineer
You will have held an identical support role for 2+ years.
Confident with 1st Line Support and eagerness to progress technical capabilities.
Broad experience with PC/Laptop hardware, software and mobile devices.
Experience with SCCM, Cloud Technologies and VOIP are highly desireable.
Sound interesting? Please do apply directly for more detail.