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IT Support Analyst

  • Job reference: 36885
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £25000 - £30000 per annum

Currently we are looking for an IT Support Analyst to join a leading video game developer in central London.

The IT Support Analyst will be an integral member of the support team. You will provide support across software, hardware and networking.

Summary:

Role: IT Support Analyst

Location: London

Salary: £25,000 - £30,000

Responsibilities:

To be an ambassador for the IT department by building lasting relationships with users mainly via face to face interaction (you will also provide support over the phone and email)

Accurately log all requests on the ITSM tool

Build PCs from scratch and be comfortable in taking them apart to conduct repairs

Manage and administer accounts with Active Directory

Experience

Required:

  • Previous experience working in IT Support
  • Passionate about building PCs and working with hardware
  • 1st class customer service
  • Active Directory administration
  • Experience in supporting Windows 10
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