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IT Support Analyst

  • Job reference: 25920
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £20000 - £25000 per annum

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Currently we are looking for an IT Support Analyst to join an organisation based in central London.

The IT Support Analyst will be an integral member of the support team. You will provide support at 1st line for users, troubleshooting issues across software and hardware.

This is an ideal role for a recent graduate/school leaver who is happy to work shifts covering 24/5 (Monday - Friday)

Summary:

Role: IT Support Analyst

Location: Central London

Salary: £20,000 - £25,000

Responsibilities:

Provide 1st Line Support to global users.

Responsible for supporting software and hardware via phone and email.

Escalate problems both internally and to 3rd parties

Follow IT support processes in line with best practices

Experience

Required:

  • Must have excellent communication skills, being able to deal with a variety of business stakeholders
  • Must be able to work on shifts - shifts will cover 24/5 (Monday - Friday)

Desired:

  • Exposure to Linux (Redhat)

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