Accessibility Links

IT Support Analyst

  • Job reference: 25920
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £20000 - £25000 per annum

Currently we are looking for an IT Support Analyst to join an organisation based in central London.

The IT Support Analyst will be an integral member of the support team. You will provide support at 1st line for users, troubleshooting issues across software and hardware.

This is an ideal role for a recent graduate/school leaver who is happy to work shifts covering 24/5 (Monday - Friday)

Summary:

Role: IT Support Analyst

Location: Central London

Salary: £20,000 - £25,000

Responsibilities:

Provide 1st Line Support to global users.

Responsible for supporting software and hardware via phone and email.

Escalate problems both internally and to 3rd parties

Follow IT support processes in line with best practices

Experience

Required:

  • Must have excellent communication skills, being able to deal with a variety of business stakeholders
  • Must be able to work on shifts - shifts will cover 24/5 (Monday - Friday)

Desired:

  • Exposure to Linux (Redhat)

Related jobs
IT Field Engineer
  • Contract
  • Hampshire
  • £150 - £150 per day
  • Reference 26260
  • IT Field Engineer FTSE listed construction company is seeking a Field Engineer to provide 2nd Line Support to customers along the M4 corridor. The ideal candidate must be willing to travel and must have excellent customer-facing experience. Key experience: Windows OS/ Office 365Active DirectoryMicrosoft...
Read more
IT Project Manger - ITSM/ITIL/TOM
  • Contract
  • Aylesbury
  • £550 - £600 per day
  • Reference 20850
  • IT Project Manger - Service Design/TOM/ITIL FTSE client is currently seeking a project manager with a strong understanding of managing or defining operating models.The individual will have service design and operating model expertise and implementing a model which will industrialise how we support...
Read more
Business Analyst - Windows 10
  • Contract
  • South East England
  • £400 - £450 per day
  • Reference 26280
  • Business Analyst - Windows 10 Global media conglomerate is seeking a Business Analyst to lead the analysis of the Windows 10 migration project. The ideal candidate will be the principle contact for the analysis of the migration, will work with stakeholders to prioritise backlog of work and maintaining the applications...
Read more