Accessibility Links

IT Support Analyst

  • Job reference: 23368
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £25000 - £30000 per annum + benefits
This vacancy has now expired.

Position - IT Support Analyst

Location - City of London

Salary - £30k

Background:

My client, a specialist International LPG Logistics company, is looking for an IT Support Analyst. Reporting directly into the IT Manager, the successful candidate will be the main IT support contact, ensuring the smooth running of the desktop environment (Windows, Active Directory, MS Office, Apple and VoIP). They will also develop the required skills to support system installations, software patching and new hardware configuration, whilst adhering to and maintaining SLAs and KPIs, liaising with suppliers and working with the Singapore IT team.

Qualifications:

  • Minimum of 1-2 years' experience.
  • Must posses excellent verbal and written communication skills with the ability to relay technical information to non-technical people.
  • Excellent problem solving skills.
  • Ability to work and perform to a high standard in highly pressurised situations.

Technical Skills\Experience in many of the following:

  • Knowledge of applications within MS office v 2013
  • Experience of working with Active Directory and Group Policy
  • Microsoft Server 2008, 2012
  • Hyper-V
  • Excellent knowledge of Windows 7
  • Cisco VOIP skills
  • Knowledge of supporting iPhone's
  • Expertise of Laptop/Desktop builds
  • Knowledge of TCP/IP
  • Can do attitude and approach
  • Excellent customer Service skills
  • Team Player

Experience Required:

  • IT background with practical experience in IT support in a structured environment.
  • Ability to work and perform to a high standard in pressurised situations.

If you would like to find out more or have a confidential discussion, please contact anna.friend@lafosse.com on 0207 932 2535.

Related jobs
IT Field Engineer
  • Contract
  • Hampshire
  • £150 - £150 per day
  • Reference 26260
  • IT Field Engineer FTSE listed construction company is seeking a Field Engineer to provide 2nd Line Support to customers along the M4 corridor. The ideal candidate must be willing to travel and must have excellent customer-facing experience. Key experience: Windows OS/ Office 365Active DirectoryMicrosoft...
Read more
3rd Line EUC Engineer
  • Contract
  • City of London
  • £400 - £450 per day
  • Reference 26355
  • Global FTSE 100 company based in the city requires a 3rd line support engineer to take a key role within the global service delivery team. They will be focusing on 3rd line engineering for the end user compute environment. The 3rd line support engineer will have the following experience: Cloud experience (Azure...
Read more
Network Lead
  • Permanent
  • Doncaster
  • £40000 - £50000 per annum + Benefits
  • Reference 26353
  • We're looking for a Network Lead to work as a Specialist within a Technical Services Business. The company is a well-established brand in its market and looking to further innovate into IOT. You will be responsible for: 3rd line support on All LAN, WAN and WLAN issues.Having technical understanding for supporting...
Read more