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IT Support Analyst - 1st Line

  • Job reference: 50532
  • Location: High Wycombe
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £25000 - £30000 per annum

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Currently we are looking for a 1st Line IT Support Analyst to join a Service Provider in High Wycombe.

The 1st Line IT Support Analyst will provide 1st line support to the company's customers.

Summary:

Role: 1st Line IT Support Analyst

Location: High Wycombe

Salary: £25,000 - £30,000

Responsibilities:

Provide 1st Line support across the Microsoft stack (Active Directory, Windows Server, Office 365)

Provide 1st class customer service

Experience

Required:

  • Experience supporting VoIP technologies (Mitel, Avaya, Gamma or Cisco)
  • Experience with Active Directory
  • Excellent customer service skills

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