Accessibility Links

IT Specialist (1st / 2nd Line Support)

  • Job reference: 24532
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £36000 per annum

Sorry, this vacancy has now expired.

Please see our job results page to find our current open vacancies or take a look at our Specialisms below and go straight to your area.

BI, Data & Analytics, Change Management, Digital and Development, ERP and CRM Systems, Executive Leadership, Information and Cyber Security, Infrastructure & Cloud Services, Interim Management, Strategy & Architecture, our Work For La Fosse.

 

 

 

 Return to homepage.

Currently we are looking for an IT Specialist (1st / 2nd Line) to join a leading, global consultancy. The position will see you working in the London (West end) office.

The IT Specialist will be an integral member of the support team. You will provide support via telephone, email and face to face across 1st and 2nd line.

Summary:

Role: IT Specialist (1st & 2nd Line)

Location: London (West end)

Salary: £30,000 - £36,000

Responsibilities:

Provide a high level of customer service in a fast-paced environment

Evaluate the impact of IT Service offerings and gather feedback

Prepare and deploy laptops - this includes the configuration and imaging of the laptops

Support a variety of operating systems and applications

Provide on-site technical support at special events

Document and update knowledge articles as required

Plan operational tasks for projects

Compile various reports

Inventory management

Experience

Required:

  • Previous 1st / 2nd line experience in a fast paced, corporate environment
  • Focus on providing excellent customer service
  • Experience in troubleshooting Windows 7, Windows 10, Office Suite, Internet Explorer, VPN / network connectivity
  • Effective communication skills
  • University degree or equivalent in Technology, Mathematics or similar

Desirable:

  • Analytical and planning skills with Tableau, Alteryx and MS Project
Related jobs
Infrastructure Security SME - O365 & W10
  • Contract
  • South West England
  • £600 - £650 per day
  • Reference 31277
  • Our client a global insurer have an urgent requirement for a skilled Infrastructure Security SME to assist in delivering their latest Window 10 and Office 365 implementation to the highest quality and security standards. The contract will run for 3 months and deliver a security assessment and remediation plan on the...
Read more
Infrastructure Manager
  • Permanent
  • Greenwich
  • £48000 - £53000 per annum + 23% Pension + Benefits
  • Reference 31282
  • Position - Infrastructure Manager Location - East London Salary - £48,000-£53,000 + Benefits We are working with one of London's most prestigious and innovative universities who are looking for an Infrastructure Manager to join the team. You will provide in-depth technical knowledge across a wide range of...
Read more
Technical Author / Technical Writer (SC Cleared)
  • Contract
  • Southampton
  • £300 - £400 per day
  • Reference 31328
  • Min 5 years experience of writing technical documents for customer review and sign offTo be able to write technical design documents covering a broad range of technologies, including: Cisco UCSCisco carrier-class networkingNetapp storageVMware virtualisationSplunkMicrosoft ADCisco automation (CPSC and...
Read more