Accessibility Links

IT Service Desk Team Lead

  • Job reference: 42627
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £35000 - £40000 per annum

Sorry, this vacancy has now expired.

Please see our job results page to find our current open vacancies or take a look at our Specialisms below and go straight to your area.

BI, Data & Analytics, Change Management, Digital and Development, ERP and CRM Systems, Executive Leadership, Information and Cyber Security, Infrastructure & Cloud Services, Interim Management, Strategy & Architecture, or Work For La Fosse.




 Return to homepage.

Currently we are looking for an IT Service Desk Team Lead to join a growing technology company in London (Paddington).

The IT Service Desk Team Lead will manage the Service Desk team, build strong relationships with stakeholders in the business, implement new and improved processes and provide support for users


Role: IT Service Desk Team Lead

Location: London

Salary: £35,000 - £40,000


Lead the Service Desk (train, mentor, lead)

Implement new processes

Ensure incidents and service requests are handled within SLAs

Promote best-practice and ensure correct policy is followed

Manage and build relationships

Analyse and report on KPI's and trends

Provide use support across the Microsoft tech stack



  • Previous Service Desk Team Lead experience
  • Strong knowledge and experience of supporting the Microsoft technologies, especially Office 365
  • Previous experience of implementing new processes and procedures
Related jobs
Seniour Mac Engineer
  • Contract
  • London
  • £400 - £500 per annum
  • Reference Df - 45183
  • Senior Platform/Mac Engineer - 6-month Contract A leading world-class educational content and assessment company based in London are on the lookout for Senior Mac engineer with indepth experience in key device platforms, deployment and device management to deliver and create a great user experience...
Read more
O365 Technical Trainer
  • Contract
  • England
  • £250 - £350 per day
  • Reference 14805
  • Real Estate firm seeking an Office 365 Techical trainer to work with the Office 365 migration team, the sucessful candidate should have a good knowledge of the Office 365 applications, such as Skype, Teams, OneDrive, OneNote, Word, Excel etc and also be a good all-rounder who is able to work closely with people...
Read more
IT Support - Broadcasting System Implementation - WhatsOn
  • Contract
  • London
  • £150 - £200 per day + neg.
  • Reference 45145
  • IT Support - Broadcasting System Implementation - (Vision/WhatsOn) A leading media company are on the lookout for an IT Support ANalyst with specific experience implementing a new channel management system. They are moving from Vision to Whats'On - experience with a channel maangement system is imperitive...
Read more