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IT Service Delivery / Support Analyst

  • Job reference: 37578
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £25000 - £30000 per annum

Currently we are looking for an IT Service Delivery / Support Analyst to join a global IT consultancy. The role will be based in the London office.

The IT Service Delivery / Support Analyst will help customers run their business workloads and apps in the public cloud (with a focus on Google Cloud Platform and AWS)

Summary:

Role: IT Service Delivery / Support Analyst

Location: London

Salary: £25,000 - £30,000

Responsibilities:

Provide technical support to customers, helping them with their public cloud environment

Experience

Required:

  • A 2:1 (or higher) degree in a STEM (science, technology, engineering, mathematics) subject
  • Customer Service experience
  • Excellent communication skills

Desired:

  • Understanding of ITIL
  • Understanding of Agile development practices
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