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IT Project Manager - ITSM/Service Improvment/ITIL

Industry leading client is seeking an IT Project manager to lead the implementation of a new service desk tool, service improvments across people and process. The successful candidate will have full accountability for the planning, execution and delivery of the implementation and have responsibility for managing and working with various internal & external stakeholders

Key requirements:

  • Proven experience managing a service desk tooling implementation

  • Expert ITIL knowledge (Change, Incident, and Problem management)

  • Leavers and joiners

  • Experience managing third party vendors

  • Excellent stakeholder management skills

This role will be based remote for the foreseeable, howwver the client is headquartered in London. If you feel you meet the requirements, please apply via the link.