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IT Operations Manager

IT Operations Manager - £80,000 - £90,000 - Hybrid working (minimum 1 day in London office) - Perm role

We are looking for highly motivated professionals to join our Infrastructure team, working as part of a growing agile delivery team, this is an exciting opportunity to be a part of building our infrastructure offering from the ground up.

Role Overview:

  • AWS advanced knowledge, along with good AWS security fundamentals to manage our AWS environment
  • Azure expertise with proven background in delivering Azure Cloud solutions, with security knowledge including conditional access policies, SSO and grouping policies.
  • Supporting users on SaaS applications e.g. Salesforce, Mambu, TruNarrative, Transmit Security
  • Co-ordinating with End User Support team, configuring Laptops to Azure conditional access policies standards, including Intune and Autopilot configuration.

Key Experience needed:

  • ITIL - Change/Incidents/ Problem lifecycle (ideally certified, but good hands-on knowledge accepted)
  • Azure Hands on, Intune / Conditional access policies, Defender, Endpoint, User management, SharePoint.
  • AWS - in depth knowledge of managing AWS, costs, IAM, good technical overview, we are not looking for people to build just manage
  • Comfortable talking and dealing with C level and Auditors
  • Managing off-shore team (No 1-2-1 required as they have an off-shore manager), and making sure Changes and Incidents are resolved n timely manor
  • Financial Services experience - including regulatory reporting preferred.