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IT Operations Manager

  • Location:

    London

  • Sector:

    Service Delivery

  • Job type:

    Permanent

  • Job functions:

    IT Manager

  • Salary:

    £65000 - £80000 per annum + Bonus and benefits

  • Contact:

    Lewis Vyse

  • Contact email:

    lewis.vyse@lafosse.com

  • Job ref:

    57907_1626888719

  • Published:

    14 days ago

  • Duration:

    ASAP

  • Expiry date:

    2021-09-01

  • Startdate:

    ASAP

Your role will be business facing, nurture the relationship with the supplier and report directly into the IT Director. Sound knowledge of IT Infrastructure, Microsoft Technologies and a breadth of experience in Service Delivery will be key to your success in the role.

Location: Winnersh

Salary: up to £80,000 + benefits

Your role as IT Operations Manager

  • IT infrastructure including Networks, phones, security, PCs, servers, cloud infrastructure etc..
  • Manage the support activity delivered by key third-party providers
  • Ensure service delivery to the business meets our KPI's
  • Continuously improve and enhance our service delivery
  • Standardise the IT infrastructure and operations across the group sites
  • Work as part of a project team to leverage our IT infrastructure
  • Innovate and incorporate new technologies to drive value
  • Project management of small-medium tasks/activities

In order to be successful as IT Operations Manager

  • In-depth knowledge of Service Management including ITIL certification
  • Good knowledge or Microsoft technologies, including O365.
  • Breadth of knowledge across IT infrastructure covering networks, unified communications, servers, data-centres, cloud, end-user devices, security.
  • Experience Managing; Infrastructure, Service Delivery and Operations and outsourced providers to drive improvements and deliver on SLAs and KPIs

Sound interesting? Please do apply directly for a confidential discussion.