IT Governance and Assurance Manager

Looking to join one of the most recognisable brands in the world in a newly created position?

You’ll be part of an entirely new IT governance function and be the conduit between the business and IT Service Provider. You’ll ensure they’re working in a secure manor and lead on reporting activity. You’ll need to have a breadth of technology expertise and strong background in implimenting governance with outsourced providers. This is a modern ServiceNow environment.

Location: Soho (c. 2-3 days per week)
Rate: up to £650 per day (inside IR35)

Your role as IT Governance and Assurance Manager

• Act as the technical conduit to the IT service provider;
• Work with the IT service provider to ensure the business is operating securely, providing regular reporting on the business’s security status;
• Ensure data usage & storage is efficient and follows best practice;
• Develop data tables through use of SQL and present reporting dashboards via Power BI;
• Work with Head of Enterprise IT (EIT) to ensure the business are making best use of the tools available;
• Work with the Head of EIT to ensure business outcomes and strategy are achieved by leveraging technology at both the enterprise and business stream level;
• Act as the technology and service broker between IT and suppliers;
• Work with the Head of EIT to ensure delivery to agreed standards of the outsourced managed service, review regularly and provide performance reports and recommendations;
• Provide business partnering with key business functions to identify areas of improvement;
• Pro-actively manage incidents and escalations. Provide monthly reports and identify opportunities to reduce;
• Develop and manage IT changes, including new sites, demobilizations and configuration changes;

You’ll need to have:

• Intermediate to advance level of experience managing complex IT services;
• Performaned an identical role focusing solely on IT Governance and Assurance.
• Broad and deep technology expertise
• Strong interpersonal skills to convince, reassure, persuade and negotiate;
• Finding pragmatic solutions to meet the needs of multiple stakeholders;
• Depth of knowledge on how to be successful working with an outsourced provider;
• Strong interpersonal skills with the ability to identify business need for that function and reassure, persuade and negotiate change accordingly.

Sound interesting? Please do apply to discuss.