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IT Deskside Support Engineer

  • Job reference: 32642
  • Location: Manchester
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £20000 - £25000 per annum

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Currently we are looking for a Deskside Support Engineer to join a leading real estate services company in London.

The Deskside Support Engineer will be an integral member of the support team. You will provide support at 2nd line for users, troubleshooting issues across software and hardware.

Summary:

Role: Deskside Support Engineer

Location: Manchester

Salary: £20,000 - £25,000

Responsibilities:

Provide 2nd Line support across hardware and software.

Escalate issues to 3rd Line where necessary

Provide 1st-class customer service

Identify areas to improve in the environment and ensure that improvements are implemented

Experience

Required:

  • Microsoft tech stack including Office 365, Windows 10 and Active Directory
  • Virtualisation (VMware and/or Citrix)
  • Understanding of networking

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