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IT Business Partner/Business Relationship Manager

  • Job reference: 39987
  • Location: Hamburg
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Technology Leadership
  • Salary: £67152 - £75546 per annum + Bonus, Car and Benefits

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IT Business Partner - €80,000 - €90,000 - Hamburg, Germany

A leading FMCG business are looking for an IT Business Partner/Business Relationship Manager to help build and transform their IT Team. This role would suit someone with an FMCG background, with good, Business Partnering experience.

For the first 18 months or so, the majority of time will be spent dedicated to the IT Transformation project that is currently underway.

The Role and Responsibilities

Reporting to the IT Director and based in Hamburg, Germany, the role will be responsible for:


  • The role of the IT Business Relationship Manager is to truly understand the needs and priorities of the business through business engagement and to ensure delivery of excellent IT services.
  • The IT Business Partner is responsible for supporting the Transformation, Business Engagement and the delivery of Service Excellence for all associates across the Markets. The IT Business Partner will support the IT Director as a representative for the whole of IT and is therefore seen as the 'single face of IT'.
  • To provide Service Excellence the IT Business Partner must develop strong relationships with the key stakeholders; the site leadership teams and the company IT team. Understanding the priorities of the Business and being able to deliver outstanding services that enable people to work efficiently and effectively are key.
  • The IT Business Partner must ensure the review and proactive identification of improvements of all existing IT Services. And always ensure alignment to IT Compliance and Governance framework and provide appropriate input to and management of IT Costs.
  • The IT Business Relationship Manager must at all times ensure alignment to IT Compliance and governance framework and provide appropriate input to and management of IT Costs.

Skills and Experience Required:

  • FMCG/Pharma/Oil & Gas Background
  • A proven track record as an IT Business Partner
  • The ability to build and maintain outstanding relationships with senior stakeholders as well as peers
  • Someone who is happy to get 'hands on' with tasks and make a real impact through actions
  • Undertakes the communication of IT Strategies, Roadmaps and Plans within his/her area of responsibility ensuring that business teams have good visibility of upcoming programs that impact them
  • Undertakes the necessary activities to activate Global IT Innovation & Services programs with his/her area of responsibility
  • Ensures a working knowledge of IT Infrastructure and Application delivery
  • Adheres to service management framework in delivery of IT Services within area of responsibility
  • Supports the SIAM Service Delivery team as the point of coordination of Urgent Incidents within his/her scope of responsibility for Integrated Services including problem management activities
  • In the case of relevant incidents with core business processes works together with the functions in order to activate contingencies to minimise disruptions within area of responsibility (e.g: distribution sites, plants, IC agencies, etc)
  • Working on a global scale

This role is a fantastic opportunity to work with a global brand and within a business that is passionate about personal development. There is a strong preference for candidates that have an IT Business Partnering background, with strong experience working within an FMCG/Pharma brand.

If you feel like this role would be a strong match for your skill set, please submit your CV

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