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IT Applications Support Engineer

  • Job reference: 50243
  • Location: Waltham Cross
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £35000 - £40000 per annum

Currently we are looking for an IT Support Application Engineer to join a Waltham Cross based retailer.

The IT Support Application Engineer will provide 1st, 2nd & some 3rd line support to the head office, store and warehouse.

Summary:

Role: IT Support Application Engineer

Location: Waltham Cross

Salary: £35,000 - £40,000

Responsibilities:

Provide 1st, 2nd & some 3rd line support across the applications, EPOS systems and Microsoft stack (AD, Office 365, SQL)

Support and develop the on-site ERP/EPOS system

Assist with IT projects across multiple sites

Provide 1st class customer service

Experience

Required:

  • Previous experience in an IT Support role working with SQL (SSRS experience would be beneficial), Office 365 and Active Directory
  • Must have some experience with SQL and a desire to further develop capabilities with this technology
  • VMware monitoring
  • Windows 10 desktop support
  • Windows Server administration
  • Understanding of Networking concepts
  • Excellent customer service and interpersonal skills

Desired:

  • IT Support experience with a retail company
  • PowerBi
  • MCSA or MCSE

Hours:

8:30am-5:30pm on Monday to Friday

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