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Infrastructure Support Team Lead (3rd Line)

  • Job reference: 24437
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £45000 - £50000 per annum + pension, medical, dental...

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Currently we are looking for an Infrastructure Support Team Lead (3rd Line) to join a well-known charity. The position will see you working in the London office.

The Infrastructure Support Team Lead will be an integral member of the support team. You will provide support at 3rd line and will be responsible for mentoring the team.

Summary:

Role: Infrastructure Support Team Lead (3rd Line)

Location: London

Salary: £45,000 - £50,000

Responsibilities:

Provide 3rd Line Infrastructure Support, offering expert advice and guidance to the business

Responsible for the administration of Microsoft Server, Active Directory, VMware, Networks, Storage, Backup and Security

Support, mentor and lead the other 3rd line engineers

Follow IT support processes in line with ITIL best practices

Experience

Required:

  • ITIL knowledge and experience
  • Previous team lead experience
  • MS Server
  • Active Directory
  • VMware
  • Networking
  • Storage Management
  • Monitoring Tools
  • Backup
  • Security and Firewalls

Desired:

  • MCSE
  • CCNA
  • Office 365
  • SharePoint
  • Lync / Skype for Business
  • Exchange
  • Systems Centre products
  • Veeam Backup and Replication
  • MS SQL
  • Avaya Telephony
  • Extreme Network switches
  • Cisco Wireless technologies
  • Dell Servers & storage
  • Pure Storage
  • CheckPoint and Palo Alto firewalls
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