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Infrastructure Engineer - 3rd Line Support

  • Job reference: 26627
  • Location: Surrey
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £45000 - £55000 per annum

Currently we are looking for an Infrastructure Engineer (3rd Line) to join a Managed Service Provider in Surrey, just outside Greater London.

The Infrastructure Engineer (3rd line) will be an integral member of the support team. You will provide technical support for escalated customer issues, deliver new implementation projects and support the shared cloud and hosting infrastructure

Summary:

Role: Infrastructure Engineer (3rd Line)

Location: Surrey (Edge of greater London)

Salary: £45,000 - 55,000

Responsibilities:

Support and maintain an environment of over 1500 servers.

Communicate with customers throughout the process, from initial problem identification through to resolution.

Improve process flow for engineering/operational projects.

Perform Linux, VMware, Windows Server 2003/2008/2012 Enterprise, Standard and R2 server builds.

Setup and maintain Windows Deployment Server and RedHat Kick Start Server.

Setup and maintain OS Templates for Windows & Linux

Experience

Required:

  • Strong client-facing skills
  • Experience in working on Infrastructure builds with Windows/VMware/Linux
  • Experience in improving processes
  • Windows
  • VMware
  • Storage

Desired:

  • DevOps
  • Linux
  • Automation
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