Regions
Location
  • London
Job types
  • Contract
Industry
  • Manufacturing
Salary

£450 - £700 per day

Functions
  • IAM Analyst
  • Security Engineer
Seniority
  • Mid-level
  • Senior
Technologies
  • JSON
Job reference

BBBH98864_1706778877

La Fosse have partnered with a global manufacturing business to add IAG Engineers to the team. As part of the identity workstream, you will act as the SME on the IAG Platform, offering support to helpdesk, engineering and product teams.

Responsibilities:

  1. Analytical Triage:

    • Perform triage for incoming tickets and requests from pilot applications, ensuring alignment with best practices.
    • Collaborate with teams to optimize processes and facilitate smooth transitions to BAU operations.
  2. Documentation:

    • Produce comprehensive documentation for handover to the BAU team as part of the triage process.
    • Develop process flows and decision trees to streamline incident resolution.
  3. Connector Technologies:

    • Serve as Subject Matter Expert (SME) for connector technologies such as LDAP, SQL, JCo, REST, SCIM.
    • Proficiency in JSON, particularly within the Savyint environment.
  4. Security Solutions Understanding:

    • Understand the functionalities of connectors in CyberArk and Sailpoint, without the need for direct troubleshooting.
  5. Skills Development:

    • Provide 2nd line support with an emphasis on building skills for efficient incident resolution.
    • Follow L100 and L200 training programs, ensuring continual professional development.

Qualifications:

  • Proven experience in 2nd line support with excellent analytical skills.
  • Familiarity with connector technologies (LDAP, SQL, JCo, REST, SCIM).
  • Understanding of JSON and experience with Savyint.
  • Knowledge of security solutions such as CyberArk and Sailpoint is desirable.

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