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Head of Service Transition

  • Job reference: 25147
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £80000 - £100000 per annum + bonus and benefits

Position - Head of Service Transition

Location - London

Salary - circa £90-100K (plus bonus & benefits)

I am currently working with a FTSE 100 listed organisation, who are actively seeking a Head of Service Transition to manage the Change, Release and Service Asset & Configuration functions.

Experience & Qualifications:

  • Demonstrable experience of managing ITIL centric Change Management and Release Management functions, with a headcount of 15+ FTE.
  • Experience of owning, developing and implementing ITIL Service Transition processes.
  • ITIL Certified (ITIL Expert or ITIL Service Transition desired).
  • Proven experience of mentoring teams and upskilling on;
    • Collaborative working
    • Change Management Lifecycle including how to run successful CABs/ECABs
    • Release Management Lifecycle (test and live environments)
    • Service Asset & Configuration including CMDB management/governance
    • Managing end-to-end projects
    • Reporting and documentation utilising ITSM toolset (ServiceNow).
  • Experience of working in a corporate blue-chip or FTSE listed organisation.

This truly is a fantastic opportunity! To find out more please contact chris.byrne@lafosse.com on 0207 932 1672.

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