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Head of Platform Engineering

  • Job reference: 26970
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £90000 - £110000 per annum

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Head of Platform Engineering

AWS/ eCommerce/ DevOps

I am currently recruiting for a Head of Platform Engineering, responsible for the end to end health of their systems and services operating on 24/7 availability. Working across Software Engineering, Product Management and Architecture, this role will help to drive operations, automation and moving from on-premise infrastructure to cloud service providers (AWS).

This is a management and leadership role, and as such you will be accountable for ensuring that your team is delivering a secure, resilient and highly available environment, as well as involvement in the overall design and architecture of the infrastructure required to deliver this.

Key responsibilities

  • Lead a team of skilled DevOps Engineers, and create a set of key measures to assure quality and control of engineering capability and performance
  • Own and operate a technology budget and forecast
  • Contribute to the design, build and operational management of a highly scalable, secure and available infrastructure SaaS platform, ensuring that it is able to operate 24x7
  • Define a technology roadmap with deliverables focus on the continued improvement of the supported solutions and empowering a DevOps culture
  • Ensure that the infrastructure platforms are secure and can scale rapidly to support growth in transaction volumes during periods of peak business.
  • Design and build infrastructure platforms with the highest levels of security. Respond swiftly to new and emerging security threats and vulnerabilities
  • Create tools and automated workflow capabilities to enable our software engineers to test and promote code across the different environments and into production with maximum velocity
  • Work tirelessly to reduce or remove bottlenecks and inefficiencies in the SaaS ecosystem
  • In collaboration with software engineering and colleagues in Technical Operations work to reduce or eliminate manual or repetitive tasks, improving the end to end health and performance of the SaaS ecosystem
  • Work with Engineering and QA teams on solution design, capacity planning and performance
  • Provide support during out of hours and on call as required by the business
  • You will provide hands on support to the software engineering teams during each sprint to enable the migration of services through to transition from non-production environments into live

Key Skills & Critical Competencies

  • Proven management track record
  • Budget management and forecasting
  • Supplier relationship, KPI and SLA Tracking management
  • Great understanding of DevOps principles and experience leading a team of DevOps Engineers
  • Significant experience of running services in AWS
  • Experience of Automation/Configuration management tools as well as working in a continuous delivery environment.
  • Knowledge of Application Performance Management
  • Excellent verbal and written communication skills
  • Must be calm and work well under pressure, with an ability to handle multiple competing priorities in a fast-paced environment
  • Proven ability to work independently; deploying and troubleshooting systems
  • Analytical by nature to troubleshoot and solve complex problems
  • Experience supporting high availability systems and scalable architectures
  • Have experience in an internet operational environment, including multiple data centres and hybrid private and public cloud architectures
  • Excellent internal customer service, communication, and coordination
  • Experience working in an Agile / Scrum environment

This is a fantastic role for someone looking to work in a fast-paced and challenging eCommerce environment! With communication and innovation at the heart of everything that they do, this company is looking for someone that is able to provide excellent services across their online offering to both their client base and the wider company. Please click apply you are keen to find out more and meet the above criteria!

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