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Head of Digital Experience

  • Job reference: 45865
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Digital and Development
  • Salary: £60000 - £70000 per annum

Head of Digital Experience (12 Months fixed term) - Research - £70,000 - West London

Are you a Head of Digital Experience looking to join a leading research business based in London? La Fosse Associates are currently partnership with this business to recruit for a forward thinking and progressive Head of Digital Experience to join their industry leading team.

The Role

You will be directly responsible for the delivery of the website, membership and donation platforms as well as several on-site digital services.

You will manage a team of content, product, design and engagement specialists to deliver a change in the businesses approach to utilising digital products, channels and content to deliver against a range of strategic priorities, both commercial and non-commercial.

You will gain full responsibility of:

  • Leading the strategic direction and development of the public facing digital products and service, driving traffic and revenues through the continuous improvement of product design, content and functionality.
  • Assisting in the expansion of the digital capacity by defining how the customer experience impacts all areas of the business.
  • Owning the customer experience on digital touchpoints, ensuring successful user journeys and that the brand is realised in the digital space.
  • Managing the digital roadmap for the business.
  • Owning the social media strategy and guidance for the business.
  • Leading the digital experience team ad working to deliver excellence and creativity.

Your Profile

  • Significant experience in developing and managing successful consumer-facing digital products.
  • Working knowledge and experience of digital strategy, development and delivery through brand positioning, functionality, design, information, architecture, user experience, search, navigation, accessibility, content strategy and SEO.
  • Experience managing complex web development projects matched with a strong understanding of web, open source and other technologies in order to make sure the successful delivery of products.
  • Strong project management skills.
  • Extensive experience of developing and producing digital content for different audiences.
  • Experience managing teams.
  • Strong relationship builder.

The Company

They are a leading research business based in West London. They are at the forefront of digital and are looking for a digital specialist to lead the digital experience team. They company has a real family feel to it.

Salary & Benefits

The salary on offer for this Head of Digital Experience role is £60,000 - £70,000 plus exceptional benefits and unrivalled growth opportunities.

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