Accessibility Links

Head of Design and Transition

  • Job reference: 38559
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £90000 - £110000 per annum + Bonus and benefits

The biggest challenge for the Head of Design and Transition will be building up the relationships needed to manage and coordinate the many stakeholders who play a part in service transition...are you up for the challenge?

What can you expect as Head of Design and Transition?

  • Responsible for ensuring supplier planning and delivery of any new / changed services are aligned to industry best practice (ITIL Service Transition v3).
  • Working with the supplier to ensure all parties have provided appropriate acceptance criteria for new / changed service to be deployed into live.
  • Ensuring operational and service management acceptance criteria are tested successfully prior to deployment of any new / changed services.
  • Acting as the prime interface for the IT department in terms of Acceptance In to Service planning and reporting progress of new / changed services.

What are we looking for in a Head of Design and Transition?

  • Good understanding of ITIL framework and all associated ITIL processes
  • Experience of managing 3rd parties and 3rd party delivered services
  • Ideally have exposure to Dev Ops and Agile.
  • Previous experience as a Team Lead or demonstrable experience in leading virtual teams

If this sounds of interest, please contact today.

Related jobs
IT Project Manager - Service Transiton
  • Contract
  • London
  • £500 - £500 per day + further negotiable
  • Reference OS42338
  • Global client is currently seeking a technology services transition lead.The organisation is embarking on the transformation of its technology services, support functions from all local support being provided in each of the 13 markets, to a Global Support model with technology services operations in 24/7 hubs located...
Read more
Server & Storage Analyst
  • Permanent
  • Southampton
  • £35000 - £40000 per annum + Benefits Package
  • Reference 42064
  • Position - Server & Storage Analyst Location - Southampton Salary - £35,000 - £40,000 + Benefits We are working with one of the world's most popular cruise line operators, who are looking for a server & storage analyst to help maintain the IT Infrastructure across their Head Office...
Read more
Service Delivery Manager
  • Contract
  • London
  • £375 - £425 per annum
  • Reference 42280
  • A well known not for profit organisation based in Westminster are currently looking for an experienced service delivery manager to work in a hands on capacity whilst also managing a small team. This person needs to have a strong technical understanding of BMC Remedy platform with a good approach to delivery in a...
Read more