Regions
Location
- City of London, London
Job types
- Permanent
Industry
- IT Services
Salary
£90000 - £95000 per annum + bonus and benefits
Functions
- IT Service Management
Seniority
- Mid-level
Technologies
- ITIL Framework
Posted
2 weeks ago
Job reference
BBBH108089_1737970704
Benefits
bonus and benefits
Job Benefits: bonus and benefits
Are you ready to help deliver some of the world’s most iconic projects with a global leader in their industry? We’re seeking a Global IT Vendor Manager to establish a newly created role where vendor relationships, ensuring service quality, and driving value for our business are at the core.
Salary: up to £95,000 p.a
Benefits: Bonus, 8% pension, 25 days holiday, private medical and more.
About the Role
The Global IT Vendor Manager will work closely with internal stakeholders and a diverse portfolio of vendors to ensure service excellence, cost-effectiveness, and compliance with contractual obligations.
Key Responsibilities:
- Act as the primary contact for vendor-related issues, ensuring timely resolution.
- Facilitate regular meetings with vendors to discuss performance, contract adherence, and future needs.
- Negotiate, develop, and renew vendor contracts, securing favourable terms aligned with business goals.
- Monitor and manage compliance with SLAs, KPIs, and other contractual commitments.
- Conduct thorough evaluations of potential vendors, including risk assessments and cost-benefit analysis.
- Collaborate with Service Delivery Management to track vendor performance and ensure service excellence.
To be successful:
- 10 years extensive experience in vendor management.
- Strong understanding of IT systems, software, hardware, and services.
- Proven experience in managing a diverse portfolio of IT vendors (including hardware, software and service providers).
- Extensive experience in negotiating and managing complex contracts.
- Certification in vendor management (e.g. CIPS, ITIL) will be viewed favourably.
Sound like you? Please do apply for more detail.
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