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FTC -POS IT Support Analyst-1st/2nd Line-Windows/AD/POS/Retail

FTC - POS IT Support Analyst - 1st/2nd Line - Windows/AD/POS/Retail

A leading retailer are on the lookout for a Retail POS speacialist to rollout hardware across 750 shops. Working as part of a highly supportive team, this role will be tasked with supporting external deployment engineers with installing POS Hardware.

The role will involve a shift pattern (07:30 - 14:30 or 10:30 - 18:30), however there will be some flexibility as occasionally the early shift will start at 06:30.

Key Skills

  • Demonstrable experience of supporting Windows 7 and Windows10 environment

  • POS Rollout experience & general understanding of PC and POS Hardware and components

  • Knowledge of Active Directory and Group policies

  • Understanding of TCP/IP networking in a large WAN environment including ADSL Routers

  • Understanding of wireless networking and security

  • Hardware troubleshooting and diagnostic skills

  • Knowledge of SQL express

  • Previous experience gained working in a Help/Service desk environment

  • Experience of communicating with people at all levels

  • Experience of working in a Multi-disciplinary team

If you have the necessary skills please apply now.