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Field Support Engineer

  • Location:

    City of London

  • Sector:

    IT Architecture & Strategy

  • Job type:

    Permanent

  • Job functions:

    Senior, Mid-Level, 2nd Line Support

  • Salary:

    £37000 - £43000 per annum

  • Contact:

    Kieran Daly

  • Contact email:

    kieran.daly@lafosse.com

  • Job ref:

    KDA83998_1666208032

  • Published:

    about 1 month ago

  • Expiry date:

    2022-11-30

La Fosse is working with one of the UK's most well known construction companies to help recruit an IT 1st - 3rd FIELD Line Support engineer.

Location: London + Site visits (Vauxhall, St James Park, Moorgate & Wembley)

Remuneration: £37,000 - £43,000

Start Date: ASAP

Your role as an 1st - 3rd Field Support Engineer

  • Min 3 Years' experience as Deskside Support Engineer or Equivalent IT Service/Support Role

  • Sound IT experience, including Active Directory, Windows Desktop and Server, Networking and Cloud Computing concepts.

  • Expert in desktop device support for Windows and Apple operating systems (Current Windows & Apple OS)

  • Expert in PC hardware replacement and repair, enterprise workstation deployment and configuration, troubleshooting client network connectivity issues, and configuration of networked printers

  • Experience with SCCM, Intune (or similar) for OS and Application deployment

  • Highly knowledgeable on desktop, laptop, mobile devices (common smartphones and tablets), and supported vendor products and services

  • Highly knowledgeable in the configuration and troubleshooting of standard business software such as: Microsoft Office Suite

  • Working Knowledge of Antivirus / antimalware software

  • Ability to administer Windows Active Directory at the desktop level

  • Working knowledge of help desk ticketing system (e.g. ServiceNow) and remote assistance tools such as Remote Desktop Connection, and TeamViewer

  • Working knowledge of imaging Windows, Management tools, and other productivity products in a networked environment

  • ITIL v3/4 understanding

Ideally to be successful as an 1st - 3rd Field Support Engineer

  • Active Directory

  • Office Apps especially collaboration 365, Outlook, Teams, exchange online

  • Networking - DNS, DHCP, VPN, Meraki

  • Meeting room equipment - teams based

Sound interesting? Please do apply directly for more detail.