Location
  • England
Salary

£40000 - £45000 per annum + Additional Benefits

Functions
  • 2nd Line Support
  • 3rd Line Support
  • EUC
  • Microsoft
  • Microsoft Azure
Seniority
  • Mid-level
Technologies
  • Microsoft Azure
Posted

3 weeks ago

Job reference

BBBH100831_1711019684

Benefits

Additional Benefits

Job Benefits: Additional Benefits

Role: EUC Engineer
Location: Fully remote
Salary: Up to £45,000+ Benefits

The position:

  • To support and develop a reliable, resilient infrastructure to meet current and future business needs
  • Delivering IT Infrastructure Services and Support
  • Work with other members of the IT team, 3rd parties and suppliers to deliver an excellent IT experience for our business

Responsibiltiies:

  • Providing EUC support and management across the business
  • Incident management and service request delivery in line with IT department SLAs
  • Responding to alerts generated from infrastructure monitoring and security tools, and resolution within SLA
  • Supporting a multi site environment including associated infrastructure
  • L3 support covering Microsoft Endpoint Management (Intune), AD, AAD and Defender
  • Problem management, including root cause analysis and pro-active identification of EUC risks and issues
  • Contributing to the IT roadmap and service improvement plans for EUC services, with particular focus on Microsoft technologies
  • Implementing changes in line with the IT change management process and CAB
  • Creation of documentation to reflect existing systems, infrastructure & processes; also ensuring that documentation is maintained and kept up to date.
  • Assisting with Project implementations.

Skills required:

  • Proven experience to L3 on Microsoft Desktop Operating Systems – 5 Years + experience – Essential
  • Proven device management (Windows, IOS, Android) & deployment experience using Entra ID and Intune/SCCM or similar tooling – 5 Years + experience – Essential
  • Advanced software packaging, software management, browser management and app locker experience – 5 Years + experience – Essential
  • Good Powershell scripting experience to manage devices/users on a large scale(10,000 + Users) – 5 Years + experience – Essential
  • L3 experience of managing and maintaining EUC workloads using Active Directory/GPO – 5 Years + experience – Essential
  • Advanced knowledge and experience supporting O365 – Essential – 5 Years + experience – Essential
  • Practical experience supporting and maintaining EUC Hardware (Dell, HP) – Essential

Please apply for more info!

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