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Data Executive

  • Job reference: ES35549
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: BI, Data & Analytics
  • Salary: £30000 - £33000 per annum

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We are looking for a Data Executive, to report into a Data Delivery and Quality Manager within a team of 5/7 for a London based Chairty.

As the Data Executive we are looking for someone who has extensive experience with Excel and Access who has knowledge of Raiser's Edge in order to be able to train others.

Tasks will include:

  • Run selections ensuring that the data is supplied correctly and on time, liaising with external suppliers where necessary
  • Create queries, exports and reports to support user activities
  • Contribute to the projects register, ensuring project briefs and documentation are in place
  • Contribute to the issues log and change control processes, ensuring incident to root cause resolution
  • Perform bulk imports in a timely manner, and carry out all necessary checks to ensure integrity and data reconciliation
  • Undertake user process and data quality improvement projects to assess, document and map processes; and bring incremental improvements to efficiency and quality of data outputs
  • Undertake data cleansing and validation routines that ensure optimum data quality and consistency
  • Responsible for ensuring that all users of Raisers Edge are trained and supported to enable them to self-serve where appropriate
  • Devise and document data best practice policies, process, training guides and videos
  • Work collaboratively with other members of the Insights and Experience team to ensure that systems and processes are fit for purpose
  • Deliver an exceptional customer service to our internal clients
  • Partner and support others to help the charity

Essential skills:

* Proven experience in a similar role

* Strong knowledge of Raiser's Edge user and technician functionality and configuration to include code table management, import, exports and global changes
* Excellent Excel and Access knowledge
* Experience in manipulating and validating data with strong attention to detail and accuracy
* Experience in configuration of bulk importing tools such as Import-o-matic
* Experience of running complex queries and selections
* Strong analytical skills
* Ability to work flexibly and responsively, at speed where required and responding to urgent requirements
* Excellent problem solving skills
* Good communicator - confident and competent to communicate complex technical information to non-technical audience
* Good organisational and time management skills

Desireable:

* Working knowledge of Faststats and People Stage
* Experience of training others
* Experience in engaging and working with stakeholders at all levels across the organisation

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