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Data Centre Project Manager

Data Centre PM - £400 per day - Remote working - Inside IR35 - 6 Months

The role will involve migrating from an owned data centre to a third party supplied data centre. Hosting and Connectivity solution customers will need to be moved to the new site and the Project Manager will form part of a team required to support customer communication, migration, testing and decom activities for a section of these services.

The Responsibilities:

  • Project manage the migration process and implementation of Connectivity customers on to the new data centre connectivity platform

  • Own and maintain a Project Plan that tracks Communication, Migration and Decommission Progress

  • Manage, lead and own customer relationships and communicate effectively with both IT and business stakeholders, with a strong external customer-first focus.

  • Manage, lead and own external customer and internal expectations against defined project timelines and budgets

  • Understanding / appreciation of other business requirements co-existing alongside this project that may require project milestones to be re-planned / re-prioritised accordingly.

  • Own, document, and report on the progress of all key project deliverables across the team

  • Understand and communicate technical requirements / documentation for migration planning to customers.

  • Ability to manage troubleshooting and resolve customer technical issues, engaging Operational Groups where necessary, whilst internal teams are kept informed of issues affecting the accounts

  • Be available during critical migration period next year (Q2 & Q3 2022) to oversee all customer migrations from the current DC to the new DC

  • Executive Reporting & Reducing Large amounts of Information into manageable bites

The Skills and Experience:

  • The candidate should possess most, if not all, of the following:

  • Excellent written and oral communication and inter-personal skills

  • Project Management skills (complex and ideally multi-country and/or cross-regional)

  • Ability to multi-task over a range of tasks and responsibilities

  • External customer-facing experience, familiarity working with stakeholders holding sales responsibilities

  • Experience in implementing network solutions or projects

  • Experience of using MS office excel, Projects, PowerPoint, word and Visio skills

  • Understanding of the fundamentals of the following technologies:

  • OSI Model

  • IP Networks

  • Datacentre infrastructure

  • Customer Leased-Line Products (Telco circuits and Cross connects)

  • Carrier Challenges & Ways of Working

  • VPN Technologies & Security Parameters

  • Experience of working with remote customers to establish network connectivity to a Datcentre.

  • Experience of working within a Data Centre environment or tasking Data Centre resources remotely, remote management, matrix management, resource forecasting