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D365 Business Analyst

  • Location:


  • Sector:

    Cloud, Infrastructure and Services

  • Job type:


  • Job functions:

    Business Analyst

  • Salary:

    £60000 - £70000 per annum

  • Contact:

    Niketa Whitefield

  • Contact email:

  • Job ref:


  • Published:

    12 days ago

  • Expiry date:


  • Startdate:


We are partnered with the World's leading provider of chemical cleaning & environmental solutions in their search for D356 Business Analyst, to provide specialist support of their Dynamics 365 systems.

The business has invested heavily in a global transformation project, transforming from an on-premise technology estate to a fully cloud enabled technology landscape operating on the Microsoft cloud.

Working as part of a global team, you will be a point of escalation for support, but the key responsibilities of this role is to provide the link between the Business Stakeholders incl end users, L & D and the CRM Supplier, to optimize use of the system through best practice and in accordance with agreed published Company abc processes. The aim is to leverage the technology to help their people achieve more each day by engineering optimized processes.

Key System Support:

  • MS Dynamics 365 CRM & Talent
  • MS Sharepoint
  • MS Flow
  • MS Office 365 (Sharepoint, Teams, Word, Excel, OneDrive etc)
  • MS Power BI

Required Skills & Experience:

  • Dynamics 365 CRM
  • Office 365, Teams, SharePoint, OneNote, Exce
  • Power Platform - Power BI, Flow, PowerApps, Common Data Service
  • 3 years minimum experience in a Functional Business Analyst/ BA role in CRM
  • Commercial awareness
  • Communication and interpersonal skills
  • Time management and organisational skills
  • Problem-solving skills
  • Analytical skills