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Customer Experience Manager / CX Consultant

  • Job reference: 36802
  • Location: London
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Digital and Development, UX/UI and Product, Sales and Marketing
  • Salary: £450 - £600 per day

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A leading retail business is about to embark on their biggest transformation yet. They are looking for a Customer Experience Consultant to design and map their customer journey. Paying up to £600 p/day for a 6 month contract in London.

You will be responsible for:

- The design and executing the customer experience strategy : online, in store (must have offine experience), other channels

- Track success of the consumer experience to be consitently evolving the business need

- Coordinate implementation of any new customer engagement model

- Work closely with the deployment team, market research team, customer care team and in store branch team

- Must be a team player

If you have experience working in a Customer Experience role and working in stores for customer experience this could be a fantastic opportunity for you.

Apply now for a quick turn around.

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