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CRM Solutions Architect

  • Job reference: 44893
  • Location: Cheltenham
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Technology Leadership
  • Salary: £65000 - £75000 per annum + Additional Benefits

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CRM Solutions Architect - Cheltenham / FTSE 100 / Dynamics 365 / Oracle CPQ

La Fosse are partnering with a FTSE 100 Manufacturing firm, this world leader is looking for a CRM Solutions Owner/Architect to ensure the CRM and CPQ solutions are deployed within the EMEA Division. This person must be able to meet critical requirements of the business while maintaining the ability for product upgrades by minimising modifications to the software.

Reporting Directly into the Divisional IS Director and with 2 direct reports this role will take full ownership of CRM/CPQ Roadmaps, cloud migration action plans, and represent in multiple Change Advisory Boards.

We are searching for someone who can design and maintain solutions:

  • Software (Microsoft Dynamics 365 CRM and Oracle CPQ)
  • Manage the delivery of the SaaS provision with the SaaS providers
  • Shared responsibility for integration services required from/to CRM/CPQ solutions
  • Incorporate feature requests into the product roadmap by analysis of preferences and requirements by user base

Key Responsibilities

  • Own the CRM/CPQ Roadmap and alignment with Group & Steam IS Strategy
  • Own, maintain the CRM/CPQ Maturity model, developing initiatives to improve
  • Action plans to migrate legacy CRM platform and applications to Cloud services as appropriate
  • Change Management - represent within multiple Change Advisory Boards
  • Communication with Senior Stakeholders

This is a complex and exciting challenge for an ambitious CRM Architect or CRM Technical Owner and will likely set this person up for a very successful ongoing career. If this is of interest, please click apply.

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