CRM Product Manager - Marketplace - London
Are you a technical product manager with experience in SaaS business and designing and deploying CRM capabilities? La Fosse Associates are currently partnering with this business to recruit a CRM specialised product manager to join their growing team.
The business has recently launched its new CRM platform and they are looking for a Product Manager to assess the entire customer journey, pricing the product through to customer insight. You will be integral to ensuring the team focus on viable opportunities
- Develop and maintain the product roadmap and product backlog for CRM
- Daily collaboration between cross-functional teams
- Partner with product design to ensure requirements are defined and evolving with company priorities
- Product manage ongoing 3rd party relationships with vendors
- Set and monitor performance KPIs
- Use internal/external data insights to drive sales targeting
- Experience working as a data-informed PM
- Background in SaaS or subscription
- Managing a complex global CRM implementation
- Fast paced, high growth environment
- Fluent in customer data insights
- High emotional intelligence
They are the go-to marketplace in their space, who offer an exciting work environment that brings people together creating an innovative spirit. The office is undergoing a major refurb which will be launched in June, back in the office part-time.