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CRM Product Manager

CRM Product Manager - Marketplace - London

Are you a technical product manager with experience in SaaS business and designing and deploying CRM capabilities? La Fosse Associates are currently partnering with this business to recruit a CRM specialised product manager to join their growing team.

The Role

The business has recently launched its new CRM platform and they are looking for a Product Manager to assess the entire customer journey, pricing the product through to customer insight. You will be integral to ensuring the team focus on viable opportunities

You will:

  • Develop and maintain the product roadmap and product backlog for CRM
  • Daily collaboration between cross-functional teams
  • Partner with product design to ensure requirements are defined and evolving with company priorities
  • Product manage ongoing 3rd party relationships with vendors
  • Set and monitor performance KPIs
  • Use internal/external data insights to drive sales targeting

Your Profile

  • Experience working as a data-informed PM
  • Background in SaaS or subscription
  • Managing a complex global CRM implementation
  • Fast paced, high growth environment
  • Fluent in customer data insights
  • High emotional intelligence

The Company

They are the go-to marketplace in their space, who offer an exciting work environment that brings people together creating an innovative spirit. The office is undergoing a major refurb which will be launched in June, back in the office part-time.