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Configuration Management Analyst

  • Job reference: 32016
  • Location: South East London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £40000 - £45000 per annum + bonus and benefits

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Position - Configuration Management Analyst

Location - SE London

Salary - £45,000 + Bonus + benefits

I am currently working with a leading insurance and financial services company, who are actively seeking a Configuration Management Analyst to join their Service Asset & Configuration team. The Configuration Management Analyst will ensure that configuration items are managed effectively to improve and maintain service performance, quality and stability.

Key Responsibilities:

  • Undertake all day-to-day Configuration Management activities within agreed framework
  • Coordinate and execute the identification, control, monitoring and verification of Configuration Items
  • Manage changes to CI data through a controlled process
  • Work with and govern 3rd party service providers to maintain data integrity, produce audits, develop reports, and monitor key metrics to drive improvements of CI data quality.
  • Provide education, guidance and support to help the adoption of and adherence to Configuration, Asset Management and Software Licencing processes
  • Support operational priorities and assist other teams across the department where required

Skills and Experience Required:

  • Previous experience of working in a specific Configuration role - suitable to a FTSE100 business
  • Previous experience of working with an enterprise-level ITSM tool such as ServiceNow
  • Ability to consolidate and reconcile a number to disparate data sources
  • Exceptional communication and liaison skills
  • ITIL Certified (Desirable)
  • Strong working knowledge of CMBD's.

This is a fantastic opportunity to join a market leader in the insurance and financial services space; to find out more please contact chris.byrne@lafosse.com on 0207 932 1672.

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