You're role as configuration analyst will be to manage daily requirements for the CMDB, including data input, changes, updates and corrections.
Salary - up to £40k + bonus + wide range of benefits
Location - Manchester (Hybrid working)
This is a great opportunity for someone to develop into this role, but we are looking for an Innovative problem solver with the ability to understand business processes and translate into technical specifications
Act as a technical liaison to IT , security development and support groups, by providing management information, and supporting end user usage of the CMDB.
Support CMDB data integrity by working to define asset field definitions, attributes, characteristics, and data content for all CMDB assets in the IT Service Portfolio.
Provide inventory analysis, including the creation of metrics reporting out of the CMDB.
Interact with all core IT teams as it relates to physical inventory requirements across our service providers.
Ideally you'll have:
Prior experience in a configuration/CMDB related role
Experience of analysing, reconciling, and transforming large data sets using different analytical methods.
Working knowledge of ITSM tooling
A good understanding of ITIL
Sound interesting? Please apply directly for more detail!