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Client Support Engineer ( 3rd Line Support )

  • Job reference: 24048
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £60000 - £70000 per annum

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Currently we are looking for a Client Support Engineer (3rd Line Support) to join a growing hosting company. The position will see you working in the London office.

The Client Support Engineer will be an integral member of the support team. You will provide support at 3rd line across the Microsoft stack, VMware and networks.

Summary:

Role: Client Support Engineer (3rd Line)

Location: London

Salary: £60,000 - £70,000

Responsibilities:

Provide 3rd Line Infrastructure Support, offering expert advice and guidance to clients

Take ownership of issues and follow them through to resolution

Manage and maintain data center resources

Manage the multi-tenant hosted Exchange platform

Manage the VMware virtualised environment

Experience

Required:

  • Financial Services experience
  • Windows Server 2008/2012
  • Active Directory
  • Exchange 2010/2013
  • Networking concepts (TCP/IP, LAN/WAN, DHCP, DNS, routers, switches, firewalls)
  • Citrix (XenApp, XenDesktop, VDI)

Desired:

  • MDM
  • Anti-SPAM software
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